WriteNext Privacy Policy

Your privacy is important to us. It is WriteNext's policy to respect your privacy regarding any information we may collect from you across our website.

This privacy policy applies to https://www.writenext.io/, owned and operated by Write Next SRL ("WriteNext", "we", "us" or "our").

This privacy policy describes how WriteNext collects and uses the personal information you provide on our web site. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources.

Your continued use of the WriteNext website will be regarded as acceptance of our practices around privacy and personal information presented in this Privacy Policy.

Information You Share With Us

We only ask for personal information when we truly need it to provide a service to you. For example, you must have an account to use the WriteNext Writing Facilitator application. When you choose to share the information below with us, we collect and use it to operate our services.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Account Information

You don't have to create an account to use some of our services, such as browsing the website, viewing public information, or reading public blog articles. If you do choose to create an account, you must provide us with some personal data so that we can provide our services to you. On WriteNext this includes a name, a password, and an email address. All this information is private, including the name, unless you decide to make the name public.

Contact Information

We use your contact information, such as your email address, to authenticate your account and keep it - and our services - secure, and to help prevent spam, fraud, and abuse. We also use contact information to enable certain account features (for example, for login verification or writing reminders), and to send you information about our services. You can use your settings for email notifications to control notifications you receive from WriteNext. You can also unsubscribe from a notification by following the instructions contained within the notification or here.

If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.

We only send marketing communications with your prior consent, and you may withdraw your consent at any time by clicking the "unsubscribe" link found within WriteNext emails. Please note you will continue to receive transactional messages related to our Services, even if you unsubscribe from marketing emails.

Public Information

At this moment, all the activity on WriteNext is private.

Non-Public Information

We provide certain features that let you create private content. For example, creating new writings. We will process, encrypt, and store your writings. We process your writings to enable certain features (for example, word counting, writing speed, or writing time). Only you can access your writings, export them, or choose to share them. We do not use the content of your writings in any other way.

Payment Information

You may provide us with payment information, including your credit or debit card number, card expiration date, CVV code, and billing address to purchase a subscription to access our services.

Additional Information We Receive About You

We receive certain information when you use our website or services. Like the information you share with us, we use the data below to operate our services.

Links

WriteNext website may contain links to other websites that have a different Privacy Policy. If you submit personal information to any of those sites your information is governed by their privacy policy. We encourage you to carefully read the privacy policy of any website you visit.

Be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

Cookies

A cookie is a small piece of data, which often includes an anonymous unique identifier that is stored on your computer or mobile device. Like many websites, we use cookies and similar technologies to collect additional website usage data and to operate our services. Cookies are not required for many parts of our services such as browsing the website. Although most web browsers automatically accept cookies, many browsers' settings can be set to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some of our services may not function properly if you disable cookies.

Our services use these technologies to deliver, measure and improve our services in various ways. These uses generally fall into one of the following categories:

  • Authentication and security: to log you into WriteNext, to protect your security and prevent unauthorized parties from accessing your account.
  • Preferences: to remember information about your browser and your preferences for example, preferred language.
  • Analytics and research: to help us improve and understand how people use our services. For example, we might also optimize and improve your experience on WriteNext by using cookies to see how you interact with our services, such as when and how often you use them and what links you click on. We may use Google Analytics to assist us with this. Learn more about the cookies you may encounter through our use of Google Analytics.
  • Personalized content: to customize our services with more relevant content, like suggestions and writing tips based on what type of content you are writing (book, novel, blog, essay, letter, journal, and others).

Log Data

When you use WriteNext's Website, our servers automatically record certain information sent by your web browser. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the WriteNext Website, domain names, landing pages, pages viewed, mobile carrier, and other such information.

We use Log Data to operate our services and ensure their secure, reliable, and robust performance. For example, we use Log Data to protect the security of accounts.

Information We Share And Disclose

In the limited circumstances where we disclose your private personal data, we do so subject to your control, because it's important for operating our services, or because it's required by law.

Sharing You Control

We share or disclose your personal data with your consent or at your direction, such as when you log into your account or when you contact us filling the website contact form.

Service Providers

We engage service providers to perform functions and provide services for us in the United States, Ireland, and other countries. For example, we use a variety of third-party services to help operate our services, such as hosting our website, application, and blog, and to help us understand the use of our services, such as Google Analytics. We may share your private personal data with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions (service providers may use other non-personal data for their own benefit). We share your payment information with payment services providers to process payments; prevent, detect, and investigate fraud or other prohibited activities; facilitate dispute resolution such as chargebacks or refunds; and for other purposes associated with the acceptance of credit and debit cards.

To bring our services to you, WriteNext partners with a variety of providers. Below is a list of the main providers we work with. From time-to-time, we may update this list to make sure you understand who we partner with to bring you our services.

  • Google
  • Heroku
  • Auth0
  • HubSpot

Law, Harm, and the Public Interest

Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer to you, we may preserve, use, share, or disclose your personal data or other safety data if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to take action regarding illegal activities, situations involving potential threats to the physical safety of any person, violations of our terms; to address fraud, security, or technical issues; or to protect our rights or property or the rights or property of those who use our services. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party, including a government's, request to disclose your personal data.

Change of Ownership

In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your personal data may be sold or transferred as part of that transaction. This Privacy Policy will apply to your personal data as transferred to the new entity.

Managing Your Personal Information With Us

You control the personal data you share with us. You can access or rectify this data at any time. You can also deactivate your account. We also provide you tools to object, restrict, or withdraw consent where applicable for the use of data you have provided to WriteNext. And we provide easy ways for you to contact us. Please note, to help protect your privacy and maintain security, we take steps to verify your identity before granting you access to your personal information or complying with deletion, portability, or other related requests.

Accessing or Rectifying Your Personal Data

If you have registered an account on WriteNext, we provide you with tools and account settings to access, correct or modify the personal data you provided to us and associated with your account. You can download or delete certain private information, including your writings, by using the export button on your writings page. To submit a request related to access, modification, or deletion of your information, you may contact us as specified in the Contacting WriteNext section of our Privacy Policy.

Deletion

We keep Log Data for a maximum of 18 months. If you contact us as specified in the Contacting WriteNext section of our Privacy Policy your account will be deactivated. When deactivated, your WriteNext account, including your display name, username, and public profile, will no longer be viewable on the WriteNext website. For up to 30 days after deactivation it is still possible to restore your WriteNext account if it was accidentally or wrongfully deactivated.

Confidentiality and Security

No data transmission over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Once we receive your transmission we make efforts to ensure security on our systems. All your data is password-protected and the password of your account is stored using a salted, variable work factor, one-way hash algorithm. In case of any security system breach, WriteNext may attempt to notify you electronically so that you can take appropriate protective steps.

Children and Our Services

Our services are not directed to children, and you may not use our services if you are under the age of 13. You must also be old enough to consent to the processing of your personal data in your country.

WriteNext does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to use our services. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information. If you believe that we might have any information from or about a child under 13, please contact us through the contact form https://www.writenext.io/contact.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our processing of your personal data and will always be at https://writenext.io/privacy. If we make a change to this policy that, in our sole discretion, is material, we will notify you by sending an email to the email address associated with your account. By continuing to access or use the WriteNext services after those changes become effective, you agree to be bound by the revised Privacy Policy.

Contacting WriteNext

If you have a privacy concern regarding WriteNext, or this policy, and you should contact us at https://www.writenext.io/contact.

This policy is effective as of June 22, 2020.

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